My 7 year old grandson needed urgent help as the result of a minor accident 18 months ago. He had always been a slightly anxious child and suddenly we were in crisis. Prakash responded very quickly to our call for help. For the last 18 months he has been just a phone call or email away when needed. He has been with us on a journey that has had highs, lows, anxieties and successes. He quickly developed a warm, positive relationship with my grandson. He sees Prakash as a key support person in his life and he has a high level of trust of him. Prakash supported us to meet each challenge and today we have a happy child whose worries occasionally impact on him but they never stay long.